ACC Auctions Frequently Asked Questions

Below are some commonly asked questions from both Bidders and Sellers. Take a look, and if you have any other questions, send an email to [email protected] or call us at 888-472-9696 

For a more generic overview see- About ACC Auctions

You can register to bid by entering your information on this page. You will receive an email confirming your bidding status and you will be allowed to place a bid.  *Please note you need to register separately for each vehicle you wish to bid on.  

Your credit card is simply used to verify you as a serious bidder.  You will NOT be charged unless you WIN an auction.  If you win, we ONLY charge your card for 5% of the winning bid amount.  You do NOT pay for the entire purchase with your credit card on file.  

You simply type in the amount you would like to bid. If it’s higher than other bids and there is still time on the clock, you become the high bidder. If your bid is NOT higher than current MAX bid you will see that you are instantly outbid and you should try increasing your number.

If you win an auction we charge 5% of the final bid price on top of the winning bid.

To comment or ask questions on a vehicle you need to create a free user account at this page.   

The 5% buyer’s fee is paid via the buyer’s card on file at auction close. The final transaction for the winning bid amount is between the buyer and the seller. At the close of auction, the winning bidder and seller will receive each other’s contact information via email. We recommend that the seller send the buyer a photocopy of the title and a bill of sale prior to the buyer sending payment, and we recommend using an escrow service like for payments .

You can subscribe to receive email auction updates by clicking into an auction listing and selecting the WATCH button at the top.  Click the WATCH button again to stop watching.  You may also subscribe to our daily auction email by clicking here.

Once the auction closes & the reserve has NOT been met, the listing will be converted to a classified listing at  You will be able to search for the vehicle and then communicate directly with the seller to try to work out a deal.

Shipping is the responsibility of the buyer to arrange and pay for. We have a couple of recommended shipping vendors which you can see here.

It’s common in online auctions for buyers to use special software to enter a bid in the very last seconds of the auction to outbid others without giving them a chance to respond. During the last 2 minutes of ACC Auctions, the clock resets to 2 minutes after every bid. This happens until no more bids are placed and the auction ends. This gives everyone a chance to place their bids and gives sellers a chance to sell to the true high bidder.

We do not cancel bids on the site. Please be very careful when placing your bid.

We announce when a vehicle is being offered at No Reserve by putting that information in the listing title.  It is safe to assume that every other listing has a reserve.  You can always check on the listing where it says Item Updates as well, we will keep this updated with Reserve Met / Not Met.

YES!  at ACC Auctions we are "Deal Makers"  first and foremost.  If a car did not sell at auction but you are still very interested, you can contact us directly and we can help broker a deal between you and the seller, before it becomes available again to the public.  888-472-9696 or [email protected] 

All offerings through ACC Auctions are for auction only. There are no Buy it Now (BIN) prices and sellers cannot sell vehicles outside of a live auction. If you wish to purchase a vehicle make sure you’re the high bidder!

During the live auction you will only be able to communicate with the seller by using the comments area.  The winning bidder will be emailed the sellers contact information once the auction is over.  *if a seller is unresponsive in the comments, you can contact us and we will relay your message to the seller.   

The cost is $99.99 for a 7 day auction.  *We GUARANTEE that your car sells by offering the only true "Risk-Free" auctions.  If your vehicle does not sell during the auction, you receive a Premium ACC listing for FREE!  Our classified ads are Run-til-Sold, which means no matter how long it takes, your ad stays live until the vehicle sells!  

Click here to list a vehicle

NO.  We do not charge a seller's premium on the sale like most auction houses do.  Simply pay the entry fee to list your car with ACC Auctions and that is all you will ever have to pay!

Visit the Place an Ad page and select the Online Auction listing type. You will be able to provide us with all the selling points requested as well as photos and a video. Once received, we will review your vehicle and let you know if it’s selected for the auction and if we need any additional information.

We give serious consideration to every vehicle submitted to us for auction.  We will review your description, photos and if it has a reserve or not. We’ll get in touch with you with whatever decision we make.  If you are not sure you can always shoot us an email with your vehicle details to [email protected] 

We usually have a quick turn around and can review and verify your information within 48 hours and then schedule that auction to begin after that. No need to worry as we are here to help you through this process.

You know the car best but remember that we are here to help. You provide all the info that we request, then we will review so that it is consistent with the quality standards that ACC is known for. We may take it just as you have listed it or we may make some suggestions that will help it sell.

When an auction ends with a winning bid, we collect the buyer’s fee to confirm legitimacy and then we bring the buyer & seller together to finalize the deal. We  suggest that you send the buyer a copy of the title and a bill of sale and that you request a wire transfer or use a company like before sending any original documents. We are happy to assist where needed and with things such as recommending a trusted shipper, insurance provider, or collector-car finance firm.

A reserve is the lowest price the seller will take for your vehicle. It is agreed upon between you and the ACC Auctions team before the auction goes live. If you want to lower your reserve after the auction starts, you can absolutely do that as it will help the chance your car will sell. If you want to run your car with no reserve, we can do that, too. No-reserve auctions tend to attract additional attention and drive bidders wild, so we’re happy to accommodate those listings.

We would prefer to make every attempt to get the listing correct the first, rather than make any changes that would change a live auction. If you do have additional information that must be disclosed then you can add it to the comments section at the bottom of the listing, with a note stating that these changes were added. You can answer bidders’ questions in the comments section yourself or contact us to be able to add images, videos, or copies of documents as requested.

Sure! If your auction doesn’t sell, we can run it through again if you are willing to lower the reserve. We also provide a discounted re-auction listing at only $49.00  We just ask that you wait 4-6 weeks before doing so.

Once an auction goes live, it runs for 7 days. The only stipulation is if a significant change to the vehicle occurs, such as damage or theft. 

If your vehicle is not selected for auction, you will be refunded in the amount of $35 so that you only pay for a Run til Sold listing at in the amount of $64.99 for "The Works" package.  ACC listings

Sorry, currently we only offer auction listings to US residents. But we are working hard to get this feature added soon.  However bidding IS allowed for non-US residents.


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